Production Engineering
A quality case from a serial number
A serial number should be enough. The tracing does the rest.
How you work it in Colleag
- 1
Give the colleague the customer's serial number.
- 2
The unit is traced through manufacturing and material.
- 3
Sibling units sharing the same batches are listed.
- 4
The report draft for the customer is ready for review.
A worked example
“A customer reports a fault on the unit with serial number 240917-0042. What do we know about it?”
Build date, operations with time and signature where logged, the material batches that went in and which other units share them, gathered in a report draft.
Screenshot from Colleag. The example uses invented figures.
The material
- Tracing in the business system
- MES where present
- Batch and delivery history
You approve
Everything the colleague produces is a proposal with sources. Nothing is published, sent or saved to the archive without a human approving it, and every figure traces to its material.
More from Production Engineering
Curious what it feels like?
We run pilot programs with a few manufacturing companies at a time. Tell us about your business and we will show what the colleagues can do with your documents and your data.