Question history

What we answered before, so answers do not drift between customers and years.

How you work it in Colleag

Ask: what have we answered on this before?

The colleague reads archived customer answers and letters.

Review: do the old answers hold, or do they need correcting?

Reuse or update; the history stays coherent.

A worked example

“Have we promised any customer anything about the IP rating?”

The earlier answers on the question, per customer and date, with the wordings used. If the answers drift it shows immediately, and you can decide the line going forward.

Screenshot from Colleag showing the question and the colleague's sourced answer

Screenshot from Colleag. The example uses invented figures.

The material

Archived customer answers and letters
Approved technical material
Customer documents in the workspace

You approve

Everything the colleague produces is a proposal with sources. Nothing is published, sent or saved to the archive without a human approving it, and every figure traces to its material.

Curious what it feels like?

We run pilot programs with a few manufacturing companies at a time. Tell us about your business and we will show what the colleagues can do with your documents and your data.