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Customer and supplier portal with Colleag.ai

Customer and supplier should see the right manual and the right spec, not your whole tree. The value is a controlled space where you choose what is visible, with version, without emailing zip files.

Share what they should have. Not the rest of the company.

You do not want to give a supplier access to everything. You want to give them the spec and the manual that apply to this article, in the right version. The portal is that space. They fetch what you released. You see what went out. You will recognise the OneDrive link that lived on after you changed revision.

Controlled access

Define exactly what each customer or supplier can see. Product manuals, interface specifications, compliance certificates, test reports, each document type has its own access rules. No risk of exposing internal engineering documents.

Always-current documents

When your internal documentation updates, the portal versions update automatically. Customers and suppliers always see the latest approved version. Previous versions remain accessible with clear version history.

Branded stakeholder experience

The portal carries your branding and structure. Customers navigate an organized documentation library, not a random file share. Each product has its own space with all relevant documentation organized logically.

Feedback integration

Customers and suppliers can submit feedback, questions, and change requests through the portal. These are routed to the responsible engineering team with full context, no information lost in email chains.

Key benefits

  • Controlled document access per customer/supplier
  • Always-current versioned documentation
  • Branded professional portal experience
  • Integrated feedback and change request flow
  • Replaces email-based document distribution

Read more

How do you give customer and supplier always-latest without emailing PDFs? Colleag.ai’s portal is versioned sharing of what is already released. ERP does not send the manual. A PLM export becomes the wrong file in the wrong mail. The project tool has no external reader.

Customer and supplier should see latest without anyone mailing a PDF. The portal is versioned sharing of what is already released. It is not a second truth, it is the same file, another reader.

ERP does not send the manual. A PLM export becomes the wrong file in the wrong mail. The project tool has no external reader. You stop chasing which revision went out last Thursday.

How this differs from ERP, PLM, LCM and project systems

ERP
The delivery note is not the documentation.
PLM
A PLM export is a snapshot you lose control of.
LCM
Released in LCM is invisible to the customer until someone sends it.
Project management systems
There is no “share latest” in Jira for a supplier.

What Colleag.ai does here that those systems do not

  • Controlled latest, not a PDF in an inbox
  • Different surfaces for customer and supplier
  • The same source as the internal revision

See it in action

Book a 30-minute demo and see how Colleag.ai handles this for your team.

Book a demo